Reserone

Waitlist

Don’t lose the guest whose table isn’t ready yet

At peak hours, keep the guests waiting at the door in one orderly queue, see how long they have waited and seat the right guest when a table frees up.

Request a DemoExplore Features

Follow the guests waiting at peak hours, and how long they have waited, in one list.

Who arrived when, how many, which table would suit them — when that lives in the team’s memory, the order slips. ReserOne puts everyone waiting in one queue the whole team can see.

  • Waiting guests apart from reservations

    The waitlist does not crowd the reservation list; it runs in its own queue.

  • Who has waited how long

    Waiting time is in front of the team, so nobody is forgotten.

  • The right party for the right table

    Party size sits in the queue; when a table frees up the matching guest is picked at once.

  • From the queue to the table

    When a table frees up, pick the guest from the queue and seat them; the queue moves on by itself.

Running the queue at peak hours

The team adds a guest with a name and party size. When a table frees up, the next suitable guest is picked and seated, and the queue moves on by itself.

  • Guest name, party size, waiting time
  • Matching when a table frees up
  • Seat the guest, or remove them from the queue

Waitlist

  • 1Ayşe D.2 guests12 min
  • 2Kerem S.4 guests8 min
  • 3Nil A.3 guests3 min

Frequently asked questions

Is the waitlist the same as a reservation awaiting confirmation?

No. A reservation awaiting confirmation is for a later date; the waitlist is for guests waiting for a table right now.

How do we seat a guest from the waitlist?

When a table frees up you pick them from the queue and seat them. We show you the flow on your own service during the demo.

Related pages

See the waitlist in your own service

Let us walk through your peak-hour queue on an example service.

Request a DemoContact Us