Reserone

More guests. A smoother service.

A reservation-to-service experience that worksintelligently from end to end.

Take online reservations, manage your table plan, know your guests and follow the whole operation on one screen through a busy service.

  • Take bookings from your website.
  • Take bookings that start on Google.
  • Take bookings that start on Instagram.
  • Manage bookings taken over the phone.

The ReserOne operations screen alongside the guest-facing booking flow

Chosen by leading restaurants in Türkiye.

  • 360 İstanbul
  • 1924 İstanbul
It made reservation and table management considerably easier.
360 İstanbul

Every channel, one operation

Wherever your guests find you, be ready to take the reservation.

Manage every reservation — from your website, from Google, from Instagram or over the phone — in one place in ReserOne.

  • Your website
  • Google
  • Instagram
  • Phone / team
ReseroneEvery reservation in ReserOne

More guests, fuller tables.

Full control through a busy service

Everything you need during a busy service, on one screen.

Follow the day’s reservations, act quickly and run the service without losing the details that matter.

AllPendingConfirmed
TimeGuestPartyStatus
  • 19:30Ayşe Demir4Confirmed
  • 20:00Ece AcarNo table assigned3Pending
  • 20:00Alp Tekin6Confirmed
  • 20:30Derya Şen8Arrived
  • 21:00Selin ArdıçAwaiting confirmation4Needs attention
  • 21:00Can Yılmaz6Seated
  • See everythingFollow the day with time, guest, party size and table in one view.
  • Act quicklyHandle arrived, seated, completed, cancelled or no-show without interrupting service.
  • Miss nothing criticalKeep unassigned reservations and situations needing attention visible.

ReserOne was designed not only to take reservations, but to run the service.

Tables and availability

Don’t just record the reservation. Manage it all the way to the table.

Manage service hours, table capacity and availability around how your restaurant actually works.

  • Dining room
  • Terrace
  • VIP
  • Free
  • Seated
  • Reserved
  • Combined
  • Table & area managementManage the dining room, terrace, garden and VIP areas.
  • Reservation capacityDecide how many reservations you take in each service and time slot.
  • Flexible table structureHandle different party sizes and combinable tables.

Reduce no-show risk

Get ahead of the tables that stay empty.

Reminders, confirmation and guest history help make sure the reservation actually happens. Where it is warranted, bring a deposit or provision into the booking.

20:30 · 4 guests

Confirmed
  1. Reservation created14 Aug 10:12
  2. Confirmation sent14 Aug 10:13
  3. Reminder sent14 Aug 18:00
  4. Confirmed by guest14 Aug 18:05

21:00 · 6 guests

Needs attention
  1. Reservation created14 Aug 12:20
  2. Awaiting confirmation
  3. Provision required
  4. Previous no-show on record
  • Reservation confirmation and verification
  • Reminder messages
  • Payment / provision
  • No-show history
  • Cancellation and refund policies
  • Re-offering capacity that frees up

Manage whether the reservation happens, not just whether you took it.

Guest management

Know your guest. Don’t lose the demand.

See past reservations, notes, preferences and special occasions on one screen. When there is no table, keep the guest with the waiting list.

E

Elif Y.

  • Returning guest
  • Prefers terrace
8
Visits
0
No-show
14 August
Last visit

Service note

Prefers a window table. Nut allergy has been shared with the kitchen.

Recent reservations

  • 12 Jul · 4 guests · Terrace
  • 3 May · 2 guests · Indoor

Waitlist

  1. 1Ayşe D.2 guests12 min
  2. 2Kerem S.4 guests8 min
  3. 3Nil A.3 guests3 min
Assign a table

Every guest matters to you.

Reporting and multi-branch

See beyond the daily operation.

Follow reservation, occupancy, channel and no-show performance. Run one restaurant, or see all of your branches centrally.

Manage reservation operations across all your locations from one central place.

2,684

Reservations

76%

Occupancy

3.8%

No-show

54%

Online

Reservation summary

Last 7 days

MonTueWedThuFriSatSun

Occupancy by branch

  • Central branch82%
  • Seaside branch71%
  • Marina branch68%

The rest of the operation

Everything else a reservation operation needs is in ReserOne too.

  • Reservation notifications

    Reservation notifications and reminders.

  • WhatsApp

    WhatsApp guest messaging where supported.

  • Multiple languages

    A booking experience in different languages.

  • Users & permissions

    Who can do what, in which branch.

  • Feedback

    Guest feedback after service.

  • Payment & provision

    A deposit on large parties and special evenings.

See ReserOne in your own business.

Let us show you how ReserOne works inside your reservation operation, in a demo built around you.