Reserone

Payment and provision

Apply your policy with more control on busy or high-demand bookings

A deposit or provision can be part of your reservation policy. Which bookings it applies to is your policy; ReserOne builds it into the booking.

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Apply your reservation policy with more control on large parties and high-demand dates.

Where you ask for a deposit or provision, the guest sees it while booking and completes it there; if the provision is not completed, no reservation is created.

  • Deposit or provision

    Apply whichever fits your reservation policy.

  • Only when it is needed

    Switch it on above a party size, or on particular dates.

  • Cancellation and refund rules

    Set until when a booking can be cancelled free of charge.

  • 3D Secure

    3D Secure can be used in the payment step where required.

Think about the policy together with the operation

Provision is not needed on every booking, and asking for it every time wears on the guest. The right place is large parties and high-demand dates. ReserOne ties the policy to those situations, so the guest knows in advance what to expect.

  • Deposit or provision
  • Party-size and date thresholds
  • Cancellation deadline and refund rules

Frequently asked questions

Do we set the deposit amount?

Yes. The amount, which parties it applies to, the cancellation deadline and the refund rules are your policy.

Is provision mandatory?

No. You can leave it off entirely, or switch it on only for particular situations.

Which payment providers do you work with?

We go through the payment provider options and the right setup for your business together during the demo.

Related pages

Let us design your provision policy together

We will talk through the situations where you want to ask for a deposit or provision.

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